We are committed to protecting your personal information and ensuring complete transparency in how your data is collected, used, stored, and safeguarded across our communication platform.
BeradINC collects specific categories of data to maintain secure communication and service operations. This includes:
Call recordings: Retained for 90 days (configurable per account settings). Agent logs, CRM metadata, and operational records stored in accordance with legal retention windows. After retention period, data is securely deleted or anonymized.
We engage trusted processors: Twilio (telephony infrastructure), AWS (secure cloud storage), and CRM APIs (customer relationship tools). No selling of personal data to third parties. All partners adhere to strict confidentiality and data protection agreements.
Depending on your jurisdiction, you may exercise the following rights free of charge:
To submit a request, contact info@beradinc.us or call +12092660374. We respond within 30 days.
We use analytics cookies and session replay tools to improve platform performance and user experience. You may disable non-essential cookies via cookie preferences or browser settings.
All data in transit secured with industry-leading TLS 1.3 protocol.
Resting data protected with AES-256 (military-grade encryption).
Mandatory Multi-Factor Authentication for admin/agent access portals.
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